Table of Contents
Before You Begin
Everyone is Different
Where to Start
Star Points and Tools
Problem-Solving Process
Commitment
Understanding Kids
Developmental Tasks
Temperament
Look for Good Behavior (First set of tools)
Give Attention
Praise
Reward
Avoid Problems (Second set of tools)
Make Expectations Clear
Give Two Yeses for Every No
Change the Situation
Acknowledge Feelings (Third set of tools)
Simple Listening
Active Listening
Grant in Fantasy
Set Appropriate Limits (Fourth set of tools)
State Clear Rules
Develop Consequences
Follow Through
Teach New Skills (Fifth set of tools)
Modeling
Re-do It Right
Shaping
Deal with Feelings (Using all the points)
Teach New Skills
Look for Good Behavior
Acknowledge Feelings
Avoid Problems
Set Limits
Reduce Power Struggles (Using all the tools)
Look for Good Behavior
Acknowledge Feelings
Avoid Problems
Set Limits
Teach New Skills
Solving Problems with the Tools
Four-Step Process
Sample Problem
Work Sheet
Where to Go Next
Use Books
Ask People for Ideas
Pretend!
Take a Class
What’s Holding You Back?
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